Frequently Asked Questions

  • $180 Initial/Assessment Session

    $150 Individual Therapy 55 minutes

    $170 Couples/Family Therapy

  • Yes, we are in network with Horizon BCBS, United Healthcare, Cigna & Aetna

  • Yes, Individual Therapy 45 minutes can be requested and approval is subject to limited availability

  • Yes, Self-Pay Sliding Scale can be requested and is subject to limited availability

  • Yes, clients will receive a monthly statement that can be submitted to insurance for Out-Of-Network reimbursement. Clients will be responsible for making payments unless insurance reimburses the practice directly.

  • Clients are required to notify their therapist of any scheduling changes as soon as possible.

    Sessions canceled with less than 24 hours notice will be charged a late cancellation fee of $25.

    Sessions canceled with less than 2 hours notice, will be charged a last minute cancellation fee of $35.

  • The therapist will wait up to 15 minutes for the client to log on for a session.

    If the client does not log on for a session within 15 minutes of the scheduled time, a No Show fee of $35 will be charged.

    Clients must contact their therapist via client portal, email, or text if they are having technical difficulties and/or are unable to log into their session via video call. A phone session can be conducted and no additional charges will be incurred.

  • Sessions can be rescheduled if the therapist is available at an alternative time.

    Sessions rescheduled with less than 24 hours notice will incur a late rescheduling fee of $25, unless the session is rescheduled within the same week, subject to therapist availability.

    Sessions rescheduled with less than 2 hours notice will incur a late cancellation fee of $25, even if they are rescheduled for the same week, unless they are rescheduled for the same day subject to therapist availability.

  • No, appointments can be scheduled without a referral.

  • No, at this time all our sessions are held via video call or phone call.

  • Sessions are usually 50-55 minutes long

  • Most clients are scheduled for weekly sessions.

    Biweekly sessions and twice a week sessions can be scheduled based on the clients’ needs and goals.

  • Yes, weekend and evening sessions can be scheduled, subject to availability.

  • Yes, clients can request additional sessions based on their needs.

  • Yes, free consultations are available upon request.